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I Have Not Received My Welcome Email

Find your welcome email and get help if it hasn’t arrived.

If your welcome email hasn’t arrived, here are a few places to check so you can get started.

Start by checking the spam, junk, and promotions folders for the email address you used at checkout.

If you already have a members account, try signing in at:

Still can’t find it, or think you entered the wrong email at checkout? We’ll be happy to check your access.

Email [email protected] with your name, the email address you used at checkout, and the program you purchased. Please don’t send passwords or full card details.

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