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I Paid but Cannot See My Course

Check your account and get help accessing a program missing after purchase.

If you’ve purchased a course and it isn’t showing in your account, we’re here to help you find out what’s happened.

Check Your Account

Sign in to the members area using the email address associated with your purchase.

Then open the dashboard.

Check that you are using the correct account if you have more than one email address.

Still Missing Your Program?

If the course still isn’t showing, please email [email protected] with the program name, your purchase email, approximate purchase date, and any order reference you have.

Our team will review the purchase and help with your access.

You don’t need to purchase the course again to resolve an access problem. Please contact us first so we can look into it.

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