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Request an Invoice or Help with a Payment

Find your purchase invoice, request another copy, or get help with a payment.

Need an invoice or help understanding a payment? Here’s where to start.

Find Your Invoice

Invoices are emailed automatically when you make a purchase. Search your inbox for [email protected], and check your spam, junk, and promotions folders too.

Request Another Copy or Get Payment Help

If you can’t find your invoice or need help with a payment, email [email protected]. Let us know what you need help with and include your purchase email and program name. If available, you can also include the approximate purchase date or order number.

Our team will review your request and can arrange for your invoice to be sent again if needed.

To keep your information safe, please don’t send full payment-card numbers, security codes, account passwords, or banking login details.

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